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infotogel Privacy Policy For Your Data

Our Privacy Policy shows how infotogel collects, uses and protects the account data connected with your phone verification, login and wallet status.

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CONTACT ROUTES

Privacy Help Beside Wallet Status

A clear contact route helps when you want to ask about a Privacy Policy entry, correct account data or understand a wallet reference. Start from the support path shown after login, and include the account step or receipt detail that explains your request. We use that context to send the question to the right account team.

Team online

Account data request

After login, use the account support path to ask what personal data is held for your profile. Include your registered phone detail so we can identify the correct account before responding.

Wallet reference check

For DANA, OVO, GoPay or QRIS questions, provide the payment reference visible in your account. We use it to separate a Privacy Policy request from a general wallet-status question.

Phone verification help

If a phone check blocks your data request, tell us which account step stopped on mobile or desktop. We can use that description to locate the relevant access record.

HANDLING PRACTICE

Cookies, Phone Checks And Retention

We keep this policy practical by connecting each data use to an account action you recognise, such as login, phone verification or a wallet reference.

Account data

We use your submitted account details to create the profile, support phone verification and connect sign-in activity with the correct account. We do not need unrelated personal details for those steps.

Cookies

Cookies can remember session settings and help us understand whether a login request belongs to an active browser. You can manage browser cookie controls, although some account steps may then need repeating.

Security checks

Phone verification and sign-in records help us detect account access that does not match your usual session. We may pause a request while checking the account details supplied with it.

Retention period

We retain account, support and payment-reference records only for as long as needed for the stated service, security and legal purposes. After that period, records are removed or separated from direct account use.

Correction request

You can ask us to correct inaccurate profile data through the logged-in support path. We may confirm your phone verification or another account detail before applying the change.

Policy contact

Questions about this Privacy Policy should include your account reference and the section you are asking about. We use those details to provide a focused response without exposing another account's data.

Privacy Policy Questions For Your Account

These Privacy Policy answers focus on the account actions Indonesian customers ask about most: phone verification, mobile cookies, wallet references, correction requests and access where local law permits. If your question is not covered, use the account support path with the relevant account step.

The infotogel Privacy Policy covers account details, phone verification, login records, browser cookies, support requests and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer.

We use phone verification to connect an account request with the right profile and to help protect sign-in access. If you ask for a data change, the same check may confirm your identity.

Yes. The Privacy Policy applies when you sign in through a mobile browser or desktop. Session cookies may remember your access, while phone verification can still be requested for account protection.

We store the payment reference needed to match a DANA or QRIS status with your account and respond to a receipt question. The reference is handled for service, security and legal purposes.

Yes. Use the logged-in support path and identify the data you believe is inaccurate. We may request your registered phone detail before correcting the profile linked to your account.

We keep personal data and payment references for the period needed for the stated service, security and legal purposes. When that need ends, records are removed or separated from direct account use.

Send the question through the account support path and mention the relevant policy section. Account access depends on local law, so we assess requests for the region and circumstances involved.

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